About Us

Altitude is building the world's leading platform dedicated to elevating clinician performance. We partner with nurse practitioners and healthcare organizations to transform investments in clinician skills into better patient care and financial outcomes. We focus first on NPs because they are the fastest-growing healthcare provider group and practice independently in more than 25 states.

Why now? Recent breakthroughs in AI, advances in performance coaching, and the growing physician shortage make investing in clinicians like nurse practitioners essential for improving American healthcare.

You will be joining a deeply experienced team with decades of operating experience in care delivery and healthcare technology. The team is led by Prabhjot Singh, MD, PhD (sold CHW cares to Oak Street Health, senior advisor and co-chair AI task force at Peterson Health Technology Institute) and Abhishek Gupta (ex-Oak St NY market leader, former Zus and MVP Ventures) with Margaret McKenna (former CTO Devoted Health) as board member and tech advisor.

We are supported by top-tier VCs in healthcare and AI, including Lerer Hippeau, AlleyCorp, Tau Ventures, Chrysalis, MVP Ventures and Sequel, along with notable angels such as Aaron Patzer (Co-founder Vital.io, founder of Mint.com), Ankit Jain (CEO Infinitus, founder of Gradient Ventures), Jordan Schlain (Founder of Private Medical, America's top concierge medicine service), Kavita Patel (Venture Partner at NEA and former Obama senior policy advisor), Ashwin Vasan (former NYC Health Commissioner), Duncan Greenburg (former SVP Product at Oscar Health), Prabhdeep Singh (former Chief Growth Officer at Clover Health), and Saharsh Patel (CEO Noble, former COO Canvas Medical).

The Role

We’re seeking a Client Partnerships Lead to oversee implementation, client management, and product execution across 2–5 client partnerships—including leading academic institutions and care delivery organizations. This role is ideal for someone who thrives in high-ownership environments, excels at client engagement, and can drive execution with independence and strategic judgment.

You will serve as the primary point of contact for clients, ensuring seamless onboarding, product adoption, and ongoing success. At the same time, you’ll work closely with internal teams—including engineering and product—to translate client needs into solutions and to build the content and experiences that power our platform. You’ll have end-to-end ownership of client relationships — from onboarding through adoption and long-term growth.

This is Altitude’s first dedicated Client Lead role, with the opportunity to define our client delivery model and shape the growth of our organization. Reporting to the COO, you will play a pivotal leadership role in driving client success and guiding Altitude’s future direction.

What You'll Do

• Lead implementation and ongoing execution for 2–4 client accounts, serving as the primary relationship manager.
• Own client communications—scheduling, leading, and documenting meetings; preparing materials; and ensuring clarity in all interactions.
• Partner closely with the engineering team to translate client needs into product improvements and ensure smooth delivery.
• Build and maintain product content within our platform to support client programs and workflows.
• Independently create client-facing materials including presentations, reports, and progress updates.
• Manage client reporting: define metrics, oversee dashboards, and communicate results clearly to stakeholders.
• Anticipate and solve client challenges with a proactive, ownership-driven approach.
• Contribute to the strategic product vision based on client insights and market trends.
• Travel periodically (~25%) to client sites to support implementation and strengthen relationships.
• Ensure strong alignment between client goals and Altitude’s mission to improve clinician performance.